Ann's Choice Resident Website
 Ann's Choice Resident Website 


WELCOME to the Ann's Choice General Services Department page on the Resident Website.  Below you will find information pertaining to the physical management of your apartment and the campus.

General Services Contact Information

Director: Vince Scala  (215)443-3870


Security Dispatch: (215)443-3846

Replacement Keys: Sec. and EMS Asst. Manager: Keith Rounds

        (215)-223-3892   email:

Transportation:  (215)443-3883

To read a letter from the Director and to contact him by email, click here.

To request apartment repairs or maintenance:

Call 215-443-3877, Monday thru Friday, 8:00 am–4:30 pm


Send an email to Housekeeping by clicking here.


FOR ALL EMERGENCIES THAT OCCUR AFTER HOURS, on the weekend or holidays please call 215-443-3801.  Someone will answer this phone 24 hours a day.


AFTER HOURS, if your toilet, washer, garbage disposal, refrigerator or dishwasher is leaking or your kitchen sink is not draining, please call 215-443-3801 immediately.


Please contact General Services (215-443-3877) for the following additional services:   

     Pest Control

     Cable Connections    

     Reserved Parking

     Storage Lockers




Typical maintenance requests and estimated response times are as follows.

Emergency or Safety Issue: Receive call back same day.

     Same day completion


  • Urgent electrical, plumbing, or heating/cooling issue
  • Water leak or outage (includes no hot/cold water)
  • Electricity outage (full apt. or full room)
  • Clogged toilet (if you only have one)
  • Clogged sink
  • Smoke detector not working
  • Refrigerator not working

Routine Maintenance: Receive call back in 1 business day.

              Scheduled within 3 business days


  • Appliance issue (i.e., microwave repair)
  • Light bulb replacement
  • Clogged toilet (if you have two)
  • Low water flow
  • Door latch adjustments
  • Garbage disposal not working

         Nonroutine Maintenance:  Receive call back in 2 business days.  Scheduled within 3 business days.          


  • Warranty items for buildings opened less than one year
  • Special parts to be ordered
  • Scheduling a contractor/vendor
  • Patch and paint requests

Questions/comments about this page should be directed to Keith Lawrence.  215-444--0116

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